AA Cars
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Contact details
Address
The Millers House
Roydon Road
Stanstead Abbotts
Ware
SG12 8HN
Contact information
Tel: 01920 877750
E-Mail: [email protected]
Web:听https://www.theaa.com/cars/site/complaints
Type or sector of disputes
The entity is competent for disputes in the following sectors
- Car Sector
 
The entity is competent for disputes initiated by
- Consumers
 
The entity is competent for disputes against traders established in
- UK
 
Procedure
Fees
- Free to consumer
 
Language(s)
The entity is handling the procedure in the following languages:
- English
 
Average length of the procedure (in days or months)
- 2 months
 
Conduct of the procedure
- Writing
 
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Grounds for refusal
- The customer has not first attempted to resolve the complaint directly with the trader
 - The dispute is currently being, or has been in the past, considered by another ADR scheme or court
 - The AA dont have an active relationship with the trader