Association of Chartered Accountants - ACCA
ACCA are a member’s organisation, and their members are required to engage in the ADR process. They will only deal with complaints against a member.Ìý This is a free service for consumers.
Contact details
Address
1/11 John Adam Street
London, WC2N6AU
United Kingdom
Contact information
Email address: [email protected]
Website: Phone: 020 7059 5000
Type or sector of disputes
The entity is competent for disputes in the following sectors
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General Consumer Services
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Legal services & accountancy
The entity is competent for disputes against traders established in
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United Kingdom
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Ìý
Austria
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Belgium
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Bulgaria
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Croatia
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Cyprus
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Czech Republic
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Denmark
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Estonia
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Finland
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France
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Germany
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Greece
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Hungary
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Iceland
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Ireland
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Italy
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Latvia
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Liechtenstein
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Lithuania
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Luxembourg
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Malta
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Netherlands
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Norway
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Poland
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Portugal
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Romania
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Slovakia
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Slovenia
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Spain
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Sweden
Procedure
Fees
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No fees have to be paid by the consumer
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No fees have to be paid by the trader
Language(s)
The entity is handling the procedure in the following languages:
- English
Average length of the procedure (in days or months)
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The procedure has an average length of 45 days
Conduct of the procedure
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The procedure is done: in writing, orally
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The entity does not require the physical presence of the parties and/or of their representative
Outcome of the procedure
- The Procedure is non-binding
Grounds for Refusal
