Federation of Master Builders
Federation of Master Builders are a member鈥檚 scheme, their members are required to abide by their code of conduct, which includes engaging in the ADR process. This process is free for consumers. To find out if a builder is a member click
Contact details
Address
Viscount Court
245 Leeds Road
Rothwell
Leeds
LS26 0GR
United Kingdom
Contact information
Email address: [email protected]
Website: Phone: 0113 201 4263
Type or sector of disputes
The entity is competent for disputes in the following sectors
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Consumer Goods
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House maintenance and improvement goods
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General Consumer Services
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Construction of new houses
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House maintenance and improvement services
听
The entity is competent for disputes against traders established in
- United Kingdom
Procedure
Fees
- No fees on consumer or trader
Language(s)
The entity is handling the procedure in the following languages:
- English
Average length of the procedure (in days or months)
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The procedure has an average length of 50 days
Conduct of the procedure
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The procedure is done: in writing, or via telephone.
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The entity does not require the physical presence of the parties and/or of their representative
Outcome of the procedure
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The procedure is non-binding.
Grounds for refusal
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The consumer did not attempt to contact the trader first to try and resolve the matter bilaterally
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The dispute is frivolous or vexatious
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The complaint is being or has previously been considered by another dispute resolution body or by a court
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The value of the claim is below or above the required threshold
