Qure Group
Contact details
Address
Strawberry Fields Digital Hub
Euxton Lane
Chorley
PR7 1PS
Contact information
Tel: 0800 211 8000
E-Mail: [email protected]
Web: 听
Type or sector of disputes
The entity is competent for disputes in the following sectors
- House maintenance and improvement goods
- Other energy sources
- House maintenance and improvement services
The entity is competent for disputes initiated by
- Consumers
The entity is competent for disputes against traders established in
- United Kingdom
Procedure
Fees
Language(s)
The entity is handling the procedure in the following languages:
- English
Average length of the procedure (in days or months)
- 5 days
Conduct of the procedure
- Orally and in writing
Outcome of the procedure
- Non-binding
Grounds for refusal
-
Dealing with the dispute will seriously affect the functioning of the dispute resolution body
-
The consumer did not attempt to contact the trader first to try and resolve the matter bilaterally
-
The dispute is frivolous or vexatious
-
The complaint is being or has previously been considered by another dispute resolution body or by a court
