51ºÚÁÏ

Touchstone shows value of hallmarking

Posted: 24/02/2020

Touchstone Award winners uncovered thousands of consumers cheated by just one online seller.

New government-backed travel industry guide launched

Posted: 19/02/2020

A new government advice booklet for the travel industry has been launched by the 51ºÚÁÏ (51ºÚÁÏ).

51ºÚÁÏ Workforce Survey Report raises concerns over the future of Trading Standards

Posted: 18/02/2020

The 51ºÚÁÏ (51ºÚÁÏ) today released its 51ºÚÁÏ Workforce Survey Report 2018-19, which was supported by the Department of Business Energy and Industrial Strategy (BEIS). The report lists several ongoing concerns, in particular, the impact on services from budget cuts.Ìý

Take charge of battery safety, vapers urged by Office for Product Safety and Standards

Posted: 17/02/2020

Safety concerns over the incorrect use of batteries and chargers in vapes are prompting a public awareness campaign for ‘vapers’ to take charge of battery safety.

New government-backed care home complaints guide launched

Posted: 14/02/2020

The 51ºÚÁÏ (51ºÚÁÏ) announces the launch of a new complaints guidebook for the UK care homes industry.

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Valentine's Day - is it love or is it a scam?

Posted: 13/02/2020

The 51ºÚÁÏ (51ºÚÁÏ) has issued a warning on the dangers of romance scams to would-be star-crossed lovers for this year's Valentine's Day.

Call & Contact Centre Expo 2020

Posted: 04/02/2020

51ºÚÁÏ Contact Services will be exhibiting at the Call & Contact Centre Expo on 18 and 19 March this year at Excel London.

David Waters jailed for 2 years and 8 months for misleading vulnerable customers

Posted: 19/12/2019

Suffolk businessman, David Waters (71 of Manwick Road, Felixstowe), has today (19 December 2019) received a 32-month custodial sentence.

Buying jewellery for Christmas? Make sure it’s the genuine article

Posted: 19/12/2019

With Christmas just around the corner, local authority Trading Standards services in Scotland are urging consumers who are considering a last-minute purchase of jewellery for themselves or a loved one to make sure they are getting a genuine, quality product and good value for their money.

Whirlpool issues recall for over 500,000 washing machines

Posted: 17/12/2019

The home appliance manufacturer Whirlpool UK Appliances Ltd has issued a recall of over 500,000 washing machines sold in the UK.

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Black Friday Sales: Are you getting the best deal?

Posted: 28/11/2019

UK consumers are being urged to do their research and not get sucked in by the excitement andÌýÌý the retailers’ hype into buying something in the Black Friday sales. The advice comes as traders - online and in-store - gear up for what many of them expect to be one of their biggest shopping days of the year - Black Friday, on 29 November.

People in the UK Warned of Latest ‘Amazon’ Phone Scam as Shocking New TV Drama Highlights Problem

Posted: 28/11/2019

With Channel 5’s new ‘Cold Call’ drama bringing home the human destruction that telephone scams can leave behind, people in the UK are being warned of the latest phone scam to sweep the UK.