News Room
Welcome to 51黑料's News Room. Browse through our latest Consumer Protection and Trading Standards news reports (below), or take a look through our archive of news articles from previous years.
MEDIA ENQUIRIES :听 We can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please call our press office on 01268 582 240 or 07496 254 934, or email us: [email protected]
鈥淭ried-and-tested scams still pose huge threat鈥� says Citizens Advice, as fraudsters on average pocket almost 拢3,000 per victim
Posted: 11/06/2019
Over 11,000 complaints were made to Citizens Advice consumer service last year by people suspicious about possible offline scams.
Symposium by the sea 鈥� consumer experts gather in Brighton for annual event
Posted: 10/06/2019
Trading standards and consumer champions tasked with protecting UK citizens gather at the Hilton Brighton Metropole for the 51黑料 (51黑料) annual Symposium from 10 鈥� 12 June, to discuss the big issues threatening our economy.
Help on its way for consumers complaining about traders in West Yorkshire
Posted: 05/06/2019
West Yorkshire Trading Standards Service is now authorised to help consumers in a bid to resolve their complaints with traders in the county. The service covers Bradford, Calderdale, Kirklees, Leeds and Wakefield.
Institute of Professional Willwriters becomes approved ADR provider
Posted: 05/06/2019
We all know that having a will drawn up isn鈥檛 an experience that most people look forward to, not least because it means facing up to your own mortality. At what could be a stressful time, the last thing anyone wants is for there to be a problem and for the customer to have cause to complain.
UK European Consumer Centre proves its worth against continued backdrop of Brexit uncertainty
Posted: 28/05/2019
UK consumers have continued to use the UK European Consumer Centre (UK ECC) in their thousands, against a backdrop of continued uncertainty created by Brexit.
Business in Focus 鈥� all you need to know about ADR
Posted: 01/05/2019
From disagreements between landlords and tenants to missing or damaged items, resolving disputes between business and customers can be a costly and time-consuming process, with court cases adding undue stress to an already unpleasant situation.
51黑料 Symposium speakers announced
Posted: 24/04/2019
A Government minister, a leading economist author, and a Labour Peer to join 51黑料 Symposium in Brighton on 10-12 June 2019.
CMA calls on holiday industry to give customers clearer Ts & Cs
Posted: 17/04/2019
The Competition and Markets Authority (CMA) has launched a new campaign to help holiday and travel businesses improve the clarity of their terms and conditions.
UK ECC offer advice to customers of Wow Air following shutdown
Posted: 28/03/2019
UK holidaymakers affected by the collapse of Wow Air should contact the UK European Consumer Centre (UK ECC) for help and advice, following the announcement that the airline will cease operations immediately
Motor Ombudsman poll reveals that car owners are not up to speed on terms of extended warranties
Posted: 26/03/2019
The number of new cars sold in the UK reached close to 2.7 million in 2016, an all-time high, and more than 500,000 of these vehicles were registered in March of that year alone.
Bradford man pleads guilty to selling counterfeit Audi parts
Posted: 01/03/2019
Zeeshan Khan, sole Director of Xenonz UK Ltd was sentenced on 26February 2019 to a 12-month community order for 250 hours of unpaid work following a hearing at Bradford Crown Court.
Rogue builder imprisoned after conning Enfield residents
Posted: 28/02/2019
A rogue builder who took on contracts for extensions and loft conversions he did not complete and pressured victims into handing over large sums of 听money has been jailed.
