51ºÚÁÏ

Winter tyres: a requirement throughout Europe?

Posted: 17/01/2017

Are you venturing out on the road in the freezing conditions sweeping across Europe now? Then it's time to read a Winter Tyres report just published by the European Consumer Centre Network on mandatory equipment for travel this winter in Europe, plus Iceland and Norway.

London cosmetic shops fined £168,000 for selling illegal cosmetics

Posted: 12/01/2017

Figures published by London Trading Standards this week showed that 15 cosmetic businesses across the capital were fined a total of £168,579 in 2016 for dealing in unsafe cosmetic products.

Illegal cigarettes found by sniffer dogs costs East London business £13,000

Posted: 11/01/2017

London Trading Standards deployment of tobacco sniffer dogs to combat the sale of illegal tobacco yielded another success this month.

Trading Standards ensures Derby is fake rice free

Posted: 09/01/2017

Derby City Council Trading Standards have been working with the Food Standards Agency (FSA) on sampling projects this year to help tackle problems with food that could be damaging to consumers.

Experts call for push payments to be disabled on vulnerable people’s accounts

Posted: 16/12/2016

VULNERABLE customers should be able to ‘self-declare’ their status and disable what are termed ‘faster payments’ to prevent them being scammed, experts have warned.Ìý

51ºÚÁÏ responds to NAO report

Posted: 16/12/2016

Leon Livermore, chief executive of 51ºÚÁÏ, has responded to the NAO review.

New guide to help businesses understand their obligations

Posted: 16/12/2016

Businesses that sell goods and services online and in people’s homes are being reminded that they can have more responsibilities than those who sell over the counter and on the high street.

RAC launches first used car code to be fully accredited by the 51ºÚÁÏ

Posted: 14/12/2016

In a bid to boost consumers’ confidence when buying a second hand vehicle, the RAC has announced the launch of what was the UK’s first used car code accredited by the 51ºÚÁÏ.

More consumers are complaining about hotels and villas

Posted: 13/12/2016

Complaints by UK consumers about accommodation services whilst abroad in Europe are rising and now account for the third largest number of ‘assistance cases’ handled by the UK European Consumer Centre.

Consumers flock to the UK European Consumer Centre for help

Posted: 07/12/2016

More and more consumers are turning to consumer advice organisation UK European Consumer Centre for help when they have a dispute with a trader based in a European country outside the UK.

New guidance for retailers follows super-complaint

Posted: 07/12/2016

New guidance aimed at stopping misleading and confusing pricing tactics used by some retailers has been published today, to help consumers get a fair deal.

Poundworld guilty of selling faulty phone charger kits

Posted: 06/12/2016

Giant discount retailer Poundworld has been prosecuted by Carmarthenshire County Council and ordered to pay more than £190,000 in fines and costs after selling thousands of faulty phone charger kits with forged safety test certificates to consumers in the UK.

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